Shipping and return policies for Canailles

Shipping Info
Veuillez noter que nos bureaux seront fermés du 16 décembre au 4 janvier inclusivement.

Our office will be closed from December 16th to January 4th inclusive.

Joyeuses Fêtes !
dtchohoho.com

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Tous les envois sont faits via Postes Canada. Pas de signature, tracking pour les envois internationaux seulement. Les envois sont faits le jeudi, donc compter 10 jours à partir de votre commande environ.

DÉLAIS DE LIVRAISON
Quebec : 2 jours
Canada : 3 à 5 jours
International : 12 jours



All orders sent via Canada Post. No signature, tracking only for International orders. All orders mailed on Thursday, count about 10 days from the moment your order depending when during the week you did so.

Quebec : 2 days
Canada : 3-5 days
International : 12 days
Return Policy
All grossly misrepresented items will be refunded (tears, bad screenprinting). Damages due to shipping will not be refunded. We do take care of our shipments and wrap them carefully, but are not responsible for a postal employee going... postal during the shipment process. If there's any problem, write us, we'll make sure everyone is happy in the end.